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privacy

In the following, we will inform you about the type, scope and purpose of the processing of personal data by our company in accordance with the legal requirements of data protection law (in particular according to BDSG nF and the European data protection basic regulation 'DS-GVO'). This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 DS-GVO.
 

Name and contact details of the person responsible
Our responsible person (hereinafter "responsible person") within the meaning of Art. 4 no. 7 GDPR is:

 

practice dr phil. Natalia Bekemeier
Konradigasse 24
78462 Constance
Managing director: Dr. Natalia Bekemeier
Email address: info@neurofeedback-konstanz.de

 

Data protection officer
info@neurofeedback-konstanz.de

Types of data, purposes of processing and categories of data subjects

Below we inform you about the type, scope and purpose of the collection, processing and use of personal data.
1. Types of data we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, email, fax, etc.), payment data (bank details, account details, payment history, etc.), content data (text entries, videos, photos etc.), communication data (IP address etc.).
2. Purposes of processing according to Art. 13 Para. 1 c) GDPR
Evidence purposes / preservation of evidence, optimizing the website technically and economically, enabling easy access to the website, optimizing and statistically evaluating our services, supporting commercial use of the website, creating statistics, avoiding SPAM and abuse, customer service and customer care, handling contact requests, websites with functions and Providing content, security measures, uninterrupted, secure operation of our website.
3. Categories of data subjects according to Art. 13 Para. 1 e) GDPR
Visitors/users of the website, customers, prospects.

The persons concerned are referred to collectively as "users".

Legal bases for the processing of personal data


In the following we inform you about the legal basis for the processing of personal data:
1. If we have obtained your consent for the processing of personal data, Article 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis.
2. If the processing is necessary to fulfill a contract or to carry out pre-contractual measures, which take place at your request, Article 6 Paragraph 1 Sentence 1 lit. b) GDPR is the legal basis.
3. If the processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory storage obligations), Article 6 Paragraph 1 Sentence 1 lit. c) GDPR is the legal basis.
4. If the processing is necessary to protect the vital interests of the data subject or another natural person, Article 6 Paragraph 1 Sentence 1 lit. d) GDPR is the legal basis.
5. If the processing is necessary to protect our interests or those of a third party and your interests or fundamental rights and freedoms do not prevail in this regard, Article 6 Paragraph 1 Clause 1 Letter f) GDPR is the legal basis.


Disclosure of personal data to third parties and processors


In principle, we do not pass on any data to third parties without your consent. If this is the case, then the transfer takes place on the basis of the aforementioned legal bases, e.g. when transferring data to online payment providers to fulfill the contract or due to a court order or due to a legal obligation to release the data for the purpose of
Law enforcement, security or intellectual property enforcement. We also use contract processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of an agreement on order processing, this is always done in accordance with Art. 28 DS-GVO. We carefully select our processors, check them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and
Comply with data protection regulations in accordance with BDSG nF and DS-GVO.


Data transfer to third countries


The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies for which the GDPR applies. Should the processing by third party services take place outside the European Union or the European Economic Area, then so
they must meet the special requirements of Art. 44 et seq. GDPR. This means that the processing takes place on the basis of special guarantees, such as the determination of a level of data protection officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called “standard contractual clauses”. Insofar as we obtain your express consent to the transfer of data to the USA due to the ineffectiveness of the so-called "Privacy Shield" pursuant to Article 49 Paragraph 1 Clause 1 Letter a) GDPR, we point out the risk of secret access in this respect by US authorities and the use of the data for surveillance purposes, possibly without legal remedies for EU citizens.

Deletion of data and storage period


Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storage no longer applies or the data are no longer required for the purpose, unless their further Storage is required for evidentiary purposes or is required by law
conflict with retention requirements. This includes, for example, commercial law retention requirements for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention requirements for receipts in accordance with Section 147 (1) AO (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless storage is still required for the conclusion or fulfillment of a contract.


Existence of automated decision-making


We do not use automated decision-making or profiling.


Provision of our website and creation of log files


1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:
• IP address;
• User's internet service provider;
• date and time of retrieval;
• browser type;
• language and browser version;
• content of the call;
• time zone;
• Access Status/HTTP Status Code;
• amount of data;
• websites from which the request comes;
• Operating system.
A storage of this data together with other personal data of yours does not take place.
2. This data serves the purpose of providing you with functions and content on our website in a user-friendly, functional and secure manner, as well as optimizing and statistically evaluating them.
3. The legal basis for this is our legitimate interest in data processing in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR, which also lies in the above purposes.
4. For security reasons, we store this data in server log files for a storage period of days. After this period, they are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other violations of the law.

cookies


1. We use so-called cookies when you visit our website. Cookies are small text files that your Internet browser stores and saves on your computer. When you visit our website again, these cookies provide information to automatically recognize you. The cookies also include the so-called "user IDs", where user information is stored using pseudonymised profiles
get saved. When you visit our website, we inform you about the use of cookies for the aforementioned purposes and how you can object to them or prevent their storage ("opt-out") by means of a reference to our data protection declaration.


The following types of cookies are distinguished:
Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping cart or user entries, e.g. regarding the language of the website.
Session cookies: Session cookies are required to recognize repeated use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way is used to optimize our offers and to enable you to access our site more easily. If you close the browser or log out, the session cookies will be deleted.
Persistent cookies: These cookies remain stored even after the browser is closed. They are used to store the login, to measure the reach and for marketing purposes. These are automatically deleted after a specified period of time, which can vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
• Third-party cookies (third-party cookies, in particular from advertisers): You can configure your browser settings according to your wishes and z. B. Decline to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website. Read more about these cookies in the respective data protection declarations of the third-party providers.


2. Data categories: user data, cookie, user ID (incl. the pages visited, device information, access times and IP addresses).

 

3. Purposes of processing: The information obtained in this way serves the purpose of technically and economically optimizing our website and enabling you to access our website more easily and securely.

 

4. Legal bases: If we process your personal data with the help of cookies on the basis of your consent ("opt-in"), then Article 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Article 6 (1) sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Article 6 Paragraph 1 Sentence 1 Letter b) GDPR if the cookies are set to initiate a contract, e.g. for orders.

 

5. Duration of storage/deletion: The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
Cookies are otherwise stored on your computer and transmitted to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.


Here you can find information on how to delete cookies by browser:
Chrome: https://support.google.com/chrome/answer/95647
Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen
Internet explorer:
https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies


6. Objection and "opt-out": You can generally prevent the storage of cookies on your hard drive, regardless of your consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this can result in a functional restriction of our offers. You can opt out of the use of third-party cookies for advertising purposes via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de /preference management/) object.

Cookie consent solutions


Consent Manager Provider
1. We have integrated the Consent Manager Provider (CMP) (service provider: Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de) on our website as a consent management service.


2. Categories of data and description of data processing: Cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. This service enables us to obtain and document your consent to the storage of cookies. In addition, a cookie is stored in your browser in order to be able to assign your consent or its revocation. Below you will find further information in the data protection declaration of the data processor CMP: https://www.consentmanager.de/privacy.php.


3. Purposes of data processing: compliance with legal obligations, storage of consent.


4. Legal bases: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR and the fulfillment of legal obligations in accordance with Article 6 Paragraph 1 S. 1 lit. c) GDPR.


5. Duration of storage: Storage of the data until you delete the CMP cookie in your browser yourself or the purpose for storing the data no longer applies. The revocation receipt of a previously given consent will be kept for a period of three years. On the one hand, the storage is based on our accountability according to Art. 5 Para. 2 DSGVO.


6. Data transmission/recipient category: CMP provider in Europe. We have therefore concluded a contract for order processing in accordance with Art. 28 DS-GVO with the data processor.

Contact via contact form / e-mail / fax / post


1. When you contact us via the contact form, fax, post or email, your details will be processed for the purpose of processing the contact request.


2. If you have given your consent, the legal basis for processing the data is Art. 6 (1) sentence 1 lit. a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request or email, letter or fax is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to answer user inquiries, to preserve evidence for reasons of liability and, if necessary, to be able to comply with his statutory storage obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) sentence 1 lit. b) GDPR.


3. We can store your details and contact request in our customer relationship management system ("CRM system") or a comparable system.


4. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is over when the circumstances indicate
that the facts in question have been conclusively clarified. We store inquiries from users who have an account or contract with us for a period of two years after the end of the contract. In the case of legal archiving obligations, the deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) storage obligation.


5. You have the option at any time to revoke your consent to the processing of personal data in accordance with Article 6 Paragraph 1 Clause 1 Letter a) GDPR. If you contact us by email, you can object to the storage of your personal data at any time.


Contact by phone


1. When contacting us by telephone, your telephone number will be processed and temporarily stored or displayed in the RAM / cache of the telephone device / display to process the contact request and its processing. It is stored for liability and security reasons, to be able to provide evidence of the call, and for economic reasons, to enable a callback. In the case of unauthorized advertising calls, we block the phone numbers.


2. The legal basis for processing the telephone number is Article 6 Paragraph 1 Clause 1 Letter f) GDPR. If the contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.


3. The device cache stores the calls for days and successively overwrites or deletes old data. When the device is disposed of, all data is deleted and the memory may be destroyed. Blocked telephone numbers are checked annually to determine whether blocking is necessary.


4. You can prevent the phone number from being displayed by calling with a suppressed phone number.


Google Analytics


1. We have integrated the website analysis tool “Google Analytics” (service provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.


2. Data categories and description of data processing: user ID, IP address (anonymized). When you visit our website, Google places a cookie on your computer in order to be able to analyze your use of our website. We have activated the IP anonymization "anonymizeIP", which means that the IP addresses are only processed further in abbreviated form. On this website, your IP address will therefore be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA
shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to the person responsible. We have also activated the cross-device analysis of website visitors, which is carried out using a so-called user ID. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information about the use of data by Google Analytics here: https://www.google.com/analytics/terms/de.html (Terms of Use of Analytics), https://support.google.com/analytics/answer/6004245? hl=de (notes on data protection for Analytics) and Google's data protection declaration https://policies.google.com/privacy.


3. Purpose of processing: The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.


4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third-party provider using “Google Analytics”, then Article 6 (1) sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in the above purposes (the analysis, optimization and improvement of our website) in data processing in accordance with Article 6 Paragraph 1 S.1 lit. f) GDPR. In the case of services provided in connection with a contract, user behavior is tracked and analyzed in accordance with Article 6 (1) sentence 1 lit. b) GDPR in order to use the information obtained in this way to provide optimized services to fulfill the to be able to offer for the purpose of the contract.


5. Duration of storage: The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after months. Data that has reached the end of its retention period is automatically deleted once a month.


6. Data transmission/recipient category: Google, Ireland and USA. We have also concluded an order processing agreement with Google in accordance with Art. 28 GDPR.


7. Objection and elimination options ("opt-out"):
• You can generally prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can also use the
Prevent Google from collecting the data generated by the cookie and related to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
•As an alternative to the above browser plugin, you can prevent Google Analytics from collecting data by clicking [__please__insert your website's analytics opt-out link]. The click sets an "opt-out" cookie that prevents the collection of your data
Visiting this website prevented in the future. This cookie only applies to our website and your current browser and only lasts until you delete your cookies. In this case you would have to set the cookie again.
•You can deactivate the cross-device user analysis in your Google account under "My data > personal data".


Google ReCAPTCHA


1. We have integrated the anti-spam function "reCAPTCHA" from "Google" (provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.


2. Data category and description of data processing: usage data (e.g. website accessed, IP). By using "reCAPTCHA" in our forms, we can determine whether the input was made by a machine (robot) or a human. When using the service, your IP address and any other data required for this can be sent to the Google server in the
be transferred to the United States.


3. Purpose of processing: avoidance of spam and abuse as well as our economic interest in optimizing our website.

 

4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third-party provider using “reCaptcha”, then Article 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing based on the above purposes in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR.


5. Data transfer/recipient category: Third-party providers in the USA.


6. Duration of storage: until the cookies are deleted by you as a user.


7. Further information on Google ReCAPTCHA can be found at https://www.google.com/recaptcha/ and in Google's data protection declaration at: https://policies.google.com/privacy.


Google Maps


1. We have integrated maps from “Google Maps” (provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.


2. Data category and description of data processing: usage data (e.g. IP, location, page accessed). Google Maps allows us to show the location of addresses and driving directions on interactive maps directly on our website and enable you to use this tool. When accessing our website, where Google Maps is integrated, a connection to the Google servers in the USA is established. Your IP and location can be transmitted to Google. In addition, Google receives the information that you have accessed the relevant page. This is also done without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not want this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or
Optimizing its websites.


3. Purpose of processing: Provision of a user-friendly, economical and optimized website.


4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third-party provider using “Google Maps”, then Article 6 (1) sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing based on the above purposes in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR.


5. Data transfer/recipient category: Third-party providers in the USA.


6. Duration of storage: Cookies up to 6 months or until you delete them. Otherwise as soon as they are no longer required for the processing purposes.


7. Possibility of objection and elimination: You have the right to object to Google against the creation of user profiles. Therefore, please contact Google directly via the data protection declaration below. You can opt out of advertising cookies here in your Google account: https://adssettings.google.com/authenticated.


8. In the Google Maps Terms of Use at https://www.google.com/intl/de_de/help/terms_maps.html and in the Google Advertising Privacy Policy at https://policies.google.com/technologies/ads You can find more information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. Google's general privacy policy: https://policies.google.com/privacy.


Presence on social media


1. We maintain profiles or fan pages in social media. When you use and call up our profile in the respective network, the respective data protection notices and terms of use of the respective network apply.


2. Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, based on the
Usage behavior and the resulting interests of the user Usage profiles are created. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior and the interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and
are logged in). For a detailed description of the respective forms of processing and the possibility of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks. Also in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.

 

3. Purpose of processing: communication with users connected and registered on social networks; Information and advertising for our products, offers and services; Presentation and image cultivation; Evaluation and analysis of the users and content of our presence in social media.


4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR. If you have given us or the person responsible for the social network consent to the processing of your personal data, the legal basis is Article 6 Paragraph 1 Clause 1 Letter a) in conjunction with Article 7 GDPR.


5. Data transmission/recipient category: social network.


6. The data protection notices, information options and objection options (opt-out) of the respective networks / service providers can be found here:
• Instagram - service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) - data protection declaration/opt-out: https://help.instagram.com/519522125107875, objection: https://help .instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 DS-GVO):
https://www.facebook.com/legal/terms/page_controller_addendum.


Social Media Plugins


1. We use social media plug-ins from social networks on our website. We use the so-called "two-click solution" Shariff from c't or heise.de: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz -2467514.html; Service provider: Heise Medien GmbH & Co. KG, Karl-Wiechert-Allee 10, 30625 Hanover, Germany; Data protection:
https://www.heise.de/Datenschutzerklaerung-der-Heise-Medien-GmbH-Co-KG-4860.html.


2. Data category and description of data processing: usage data, content data, inventory data. When accessing our website, “Shariff” does not transmit any personal data to the third-party providers of the social plug-ins. In addition to the logo or brand of the
social network you will find a controller with which you can activate the plug-in with a click. This activation represents your consent in the form that the respective provider of the social network receives the information that you have accessed our website and your
personal data is transmitted to the provider of the plug-in and stored there. These are so-called third-party cookies. According to some providers, such as Facebook and XING, your IP will be anonymized immediately after it has been collected. The plug-in provider stores the data collected about the user as usage profiles. You can revoke your consent at any time by deactivating the controller.


3. Purpose of data processing: improvement and optimization of our website; Increasing our awareness via social networks; possibility of interaction with you and users with each other via social networks; Advertising, analysis and/or needs-based design of the website.


4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Article 6 Paragraph 1 Clause 1 Letter f) GDPR. If you have given us or the person responsible for the social network consent to the processing of your personal data, the legal basis is Article 6 Paragraph 1 Clause 1 Letter a) in conjunction with Article 7 GDPR. In the case of pre-contractual inquiries or when using your personal data to fulfill the contract, Article 6 Paragraph 1 Sentence 1 lit. b) GDPR is the legal basis.


5. Data transmission/recipient category: social network.


6. Social networks used and objection: With regard to the purpose and scope of data collection and processing, we refer to the respective data protection declarations of the social networks. You will also find information there on your rights and setting options for protecting your personal data. You have the right to object to the creation of these user profiles, whereby you can contact the respective plug-in provider directly to exercise these rights.


Instagram


1. We have plug-ins from the social network Instagram (service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) on our website as part of Shariff's so-called "two-click solution". integrated. You can recognize them by the Instagram logo in the form of a square camera.


2. If you deliberately activate the plug-in, a connection will be established from your browser to the Instagram servers. Instagram receives the information, including your IP address, that you have visited our site and transmits the information to Instagram servers in the USA, where this information is stored. If you are logged into your Instagram account, Instagram can assign this information to your account and you can click the Instagram button and thus share and save the content of our pages on your Instagram account and, if necessary, show it to your friends there. We have no knowledge of the exact content of the transmitted data, how it is used and how long it is stored by Instagram.


3. If you log out of Instagram before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Instagram when the plug-in is activated.


4. You will find further information in Instagram's privacy policy/opt-out at /opt-out: https://help.instagram.com/519522125107875, objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 DS-GVO): https://www.facebook.com/legal/terms/page_controller_addendum.

rights of the data subject

1. Objection or revocation against the processing of your data If the processing is based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a), Art. 7 DS-GVO, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Insofar as we base the processing of your personal data on the balancing of interests in accordance with Article 6 (1) sentence 1 lit. f) GDPR, you can object to the processing. This is the case if the processing is not necessary in particular to fulfill a contract with you, which is shown by us in the following description of the functions. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either stop or adapt the data processing or you
show our compelling legitimate grounds on which we continue processing.


You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right to object free of charge. You can inform us about your objection to advertising using the following contact details:
practice dr phil. Natalia Bekemeier
Konradigasse 24
78462 Constance


managing director dr Natalia Bekemeier
Email address: info@neurofeedback-konstanz.de


2. Right to information
You have the right to request confirmation from us as to whether personal data relating to you are being processed. If this is the case, you have the right to information about your personal data stored by us according to Art. 15 DS-GVO. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data was or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.


3. Right to Rectification
You have the right to have incorrect data corrected or correct data completed in accordance with Art. 16 GDPR.


4. Right to erasure
You have the right to have your data stored by us deleted in accordance with Art. 17 DS-GVO, unless legal or contractual retention periods or other legal obligations or rights to further storage conflict with this.


5. Right to Restriction
You have the right to demand a restriction in the processing of your personal data if one of the requirements in Article 18 (1) lit. a) to d) GDPR is met:

• If you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;

• the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
• the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
• if you have lodged an objection to the processing pursuant to Art. 21 Para. 1 DS-GVO and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.


6. Right to data portability
You have a right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request transmission to another person responsible.


7. Right to Complain
You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority, in particular in the Member State where you live, where you work or where the alleged violation took place.

data security

In order to protect all personal data that is transmitted to us and to ensure that we and our external service providers comply with the data protection regulations, we have taken appropriate technical and organizational security measures. Therefore, among other things, all data between your browser and our server is transmitted via a secure SSL connection
transmitted encrypted.

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